Thareja AI Services

Quality Policy

At Thareja the management and the employees are committed to secure a long-term partnership with customers by providing world class solutions and services that exceed expectations.

We recognize that consistent satisfaction of customer needs is essential to business survival. We diligently work towards securing a long term partnership with each customer and we intend doing this by

Developing a productive work environment and fostering a performance based culture
Continual improvement of processes that will lead to achievement of higher levels of performance
Focusing on managing, leading and developing people resulting in proactive employees, positive management and high performing teams
Ensuring that quality standards are met prior to delivery of all products and services, through appropriate quality control and quality assurance practices

We emphasize Quality through:

Commitment

The Management is committed to the Quality endeavor by providing all the necessary resources in terms of manpower, skills, tools etc.
Management Review meetings are conducted quarterly to monitor the effectiveness and continuing suitability of the quality system.
The responsibility for the performance of the quality system in the organization, including international standards and associated procedures is assigned to the Management Representative.

Involvement

A Software Engineering Process Group exists in the organization with representation from the software groups. This group is primarily responsible for establishing, maintaining and constantly improving the organization’s software processes and software assets like repository of project data and metrics.
A Software Quality Assurance Group is established whose role is to conduct regular audits and reviews in the projects to ensure compliance to organization standards. They are responsible for early detection of problems/ warning in the project, gathering process improvements and sharing learning across projects.
An Information Security Council is established with representatives from every department in the organization. ISC members are responsible for information risk management, a concept built using principles of the Confidentiality, Integrity and Availability triad. They also partake in incident management, information classification and labelling, disaster recovery / business continuity and internal auditing activities.A strong Training department with trained and experienced training professionals exists. Regular training on technical as well as soft skills is provided to all employees to sharpen their skills and knowledge.

Pre-emption

All projects follow a well-defined Software Planning process, which involves detailed estimations, Quantitative goal setting for the project, risk planning, software configuration planning, quality planning and resource planning.
Risk Management is an inherent part of every project involving contingency planning and regular risk tracking.

Value Added Services

Peer Reviews & Testing : Thareja’s well-defined process for conducting peer reviews aims for an independent assessment of the content and quality of the work products under review. Testing encompasses Unit, Peer, Integration, System, and Acceptance testing
Testing Team : It’s a well-set independent testing environment with a professional testing team. The purpose is to provide complete Software Validation through Structured Testing, Automation (use of software testing tools) and Simulation to bring a True and Accurate Picture of the Quality of the Product.

Continuous Improvement

Model based approach : In corroboration with the Quality goals, Thareja has a well-structured Business Management System, having a strong process focus and comprising of Procedures, Guidelines, Standards and Templates.
Impending goals : We strive to continuously improve our processes and performance.

Global Operations

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Everything we do, we do it for our users. We care about product quality, attention to detail, and making a positive impact on as many people as we can.

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